Reference

Understanding Your Legal Standing at baji360

Your access to baji360 and its services — including deposits via bKash, Nagad, or Rocket — depends entirely on whether use is permitted under your local law and whether you are in an eligible region.

Jurisdiction-dependent accessAccount eligibility conditionsbKash, Nagad, Rocket payment termsBangladesh region applicabilityPolicy update notifications

Explore the Lobby Read FAQ

LEGAL CONTACT CHANNELS

Reach Us for Policy and Account Questions

If you have a question about how these legal terms apply to your account, or you want to raise a concern about a transaction processed through bKash, Nagad, or Rocket, our support team handles policy-related queries directly. You do not need to navigate the legal document alone — contact us through any of the channels below and we will walk you through the relevant section.

Team online

Live Chat Support

Open the chat window from your account dashboard and select the 'Legal or Policy' category. A support agent will respond to your query and link you to the specific policy section that applies.

Email Policy Queries

Send your legal or account-eligibility question to our support email. Include your registered account details so we can pull up your specific record and give you a precise, policy-grounded response.

Account Help Centre

Your account dashboard includes a Help section where policy documents, wallet terms for bKash and Nagad, and eligibility conditions are stored. Search by keyword or browse by category.

HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights

Your account data — including the mobile wallet details you enter when linking bKash, Nagad, or Rocket — is handled under strict access controls. We retain transaction data for the period required to support dispute resolution and account verification. You can request a summary of data we hold on your account at any time through the support channels listed on this page. Account security uses OTP verification at login, so access attempts from an unrecognised device trigger a one-time code to your registered mobile number before entry is allowed.

Data Retention Policy

We hold account and transaction data for the period needed to resolve disputes and complete verification checks. Wallet records from bKash, Nagad, and Rocket are included in this retention scope.

Cookie and Tracking Scope

We use session cookies to keep you logged in and analytical cookies to understand how pages like this one are navigated. You can adjust cookie preferences through your browser settings at any time.

Account Security Controls

OTP verification is required whenever you log in from a new device. If you suspect unauthorised access, contact support immediately — we can lock the account before any withdrawal is processed.

Request Access or Corrections

To request a copy of your account data or to correct a stored detail — such as a registered mobile number linked to your Nagad or Rocket wallet — contact support by live chat or email with your account ID.

What These Legal Terms Actually Cover

baji360 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every account action taken on baji360 — opening an account, funding it through bKash, Nagad, or Rocket, placing wagers, requesting withdrawals, and contacting support. Whether any of these activities are lawful for you depends on the legislation in your local area and

1
whether you fall within an eligible region at the time of access. We do not make legal determinations on your behalf. It is your responsibility to check that using this platform is permitted where you are. Our legal framework covers account registration conditions, the rules governing
2
how wallet-linked payments are processed, how disputes are handled through our support channels, how your account data is stored, and what happens if your account is found to be in breach of these terms. When you link a bKash, Nagad, or Rocket mobile wallet to your
3
account, the transaction records associated with that wallet become part of your account history and are subject to the data handling rules described further on this page. Changes to these terms are communicated through the account notification system. Continued use of the platform after a notified
4
change constitutes acceptance of the updated terms. If you disagree with any update, you should stop using the platform and contact support to close your account in an orderly way.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Legal Terms

These are the questions we see most often when it comes to eligibility, account policy, and how our legal terms interact with everyday account actions like deposits and withdrawals through local wallets.

Access depends on your local law and whether you are in an eligible region at the time of use. We do not make legal determinations for individual users. Check the regulations that apply in your location before opening an account.

Wallet details linked to your account — whether bKash, Nagad, or Rocket — are retained for the minimum period required to close out any open transactions or disputes, then removed from active records per our data retention policy.

Yes. Contact support via live chat or email with your registered account ID and request a data summary. We will compile the relevant records and respond through the same channel you used to ask.

Changes are notified through your account notification system. Continuing to use the platform after a notified update means you accept the revised terms. If you disagree, contact support to discuss closing your account.

Raise a dispute through live chat or the support email, including the transaction date, amount, and the last four digits of your registered Rocket number. Our team reviews wallet transaction logs to verify and resolve each case.

Reach out to support by live chat or email. Provide your account ID and the detail you need corrected — such as your registered mobile number or linked wallet name. Verification steps apply before any change is confirmed.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy AccountRegister Accountbaji360 Login

Understanding Your Legal Standing at baji360

Reach Us for Policy and Account Questions

Live Chat Support

Email Policy Queries

Account Help Centre

Account Security, Data and Your Rights

Data Retention Policy

Cookie and Tracking Scope

Account Security Controls

Request Access or Corrections

Common Questions About Our Legal Terms

01 Does Bangladesh law allow me to use baji360?

02 What happens to my bKash or Nagad wallet data when I close my account?

03 Can I request a copy of the data baji360 holds on my account?

04 How will I know if the legal terms have changed?

05 What if I think a transaction processed through Rocket was handled incorrectly?

06 Who do I contact to correct a registered detail on my account?

Legal

Related pages

Related pages