Reference

Terms and Conditions That Cover Your Account

These terms set out what you agree to when you open and use a baji360 account — including how deposits through bKash, Nagad, and Rocket are handled, what conduct is expected, and how access depends on your local law and eligible region.

Applies to all account holdersbKash, Nagad, Rocket wallet rules includedAccess subject to local law and eligible regionsUpdated terms supersede earlier versionsContact support for any clause questions
baji360 Terms and Conditions That Cover Your Account
HOW WE HANDLE ACCOUNTS

Account Security and Policy Conduct at baji360

We have structured these terms to be clear about what we do with your account data, how wallet transactions are recorded, and what steps protect your access. Knowing where we stand on each of these points helps you use the account with confidence.

Account Data Retention

We retain account and transaction records for as long as required by applicable financial rules. You may request a summary of your own account activity through the support team at any time.

Wallet Transaction Records

Every bKash, Nagad, and Rocket transaction linked to your account is logged with a timestamp and reference number. If a deposit or withdrawal shows a discrepancy, raise it with support and we will pull the record.

Account Security Practices

Your account is protected by OTP verification on login and on withdrawal requests. Never share your OTP with anyone — not even support agents, who will never ask for it.

Requesting Term Changes or Clarifications

You cannot alter these terms unilaterally, but you can flag a clause for clarification via email or live chat. We will respond with the relevant policy context for your account situation.

TERMS CONTACT PATHS

Reach Us About Any Term or Clause

If a clause in these terms raises a question about your account — whether it is about a bKash deposit that did not clear, a Nagad withdrawal held at verification, or an account restriction you did not expect — our support team can walk you through it. Contact us through any of the channels below and reference your account number for a faster response.

Live Chat Open the chat window from your account dashboard. A support agent will address your terms-related question directly, referencing the specific clause if needed.
Email Support Send your query to our support address with your account number and the clause in question. Replies cover account-specific context, not general legal advice.
Help Centre The Help Centre holds written answers to common terms questions — account eligibility, wallet rules for bKash and Rocket, and verification steps are all covered there.

Common Questions About These Terms

These are the questions we get most often when someone reads through the terms for the first time. If yours is not here, live chat or email support can address it against your specific account.

These terms apply to every person who opens or uses a baji360 account. Access and eligibility depend on your local law and the region you are in — check that before proceeding.

No. The mobile wallet number used for deposits and withdrawals must be registered in your own name and match the identity documents on your account. Shared wallets breach these terms.

We post updated terms on this page. Continuing to use your account after an update means you accept the new version. If you disagree with a change, stop using the account and contact support.

Contact support via live chat or email and request account closure. Any pending Rocket or Nagad withdrawal will be processed to your verified wallet before the account is deactivated.

Yes. Each promotion carries its own conditions alongside these general terms. Both sets apply simultaneously — the promotion-specific rules do not override or replace what is written here.

We may suspend accounts for duplicate registrations, fraudulent payment details, misuse of bKash or Rocket transactions, automated tool usage, or any conduct that breaches these terms. Notice may not always be given in advance.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.